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Pauline currently heads the Life Insurance Association Singapore (LIA) Secretariat as its Executive Director. Since joining LIA in 1988, Pauline has supported the industry through regulatory reforms and market changes. Her work includes the development of guidelines to promote self-regulation among life insurers. She facilitates close collaboration with the industry’s key stakeholders including the Monetary Authority of Singapore, Central Provident Fund Board and Ministry of Health, as well as other financial sector associations.

Pauline became a born-again believer in Jesus Christ at the age of 19, and she graduated from the University of Singapore with a Bachelor of Laws (Honours).